Privacy Policy

We respect your concerns about privacy and maintaining the confidentiality of your information is important to us. Our Privacy Policy is intended to protect your privacy and to ensure that your personal information is handled in a safe and reasonable manner.

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of this web site. For the avoidance of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.

We may collect web site visitors’ contact information (like their e-mail addresses). Unless you object, this information may be used:

  • to send news, information about our activities, and general promotional material which we believe may be useful to you;
  • to monitor who is accessing the web site or using services offered on the web site; and
  • to profile the type of people accessing the web site.

If you do not wish to have your personal information used in this manner or for any other specific purpose, you can e-mail us accordingly.

We utilise “cookies” which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:

  • we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
  • we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
  • we are required by law to disclose the information.

All personal information which we collect (including your contact details and, if relevant, payment details) is kept confidential to the best of our ability. You will appreciate, however, that we cannot guarantee the security of transmission.

Who we are

Our website address is: https://shopqcl.com.

Cookies

ShopQCL.com uses cookies to help improve the user experience, such as maintaining products in your cart or your login details to make your next visit smoother. You can turn cookies off in your browser settings.

What personal data we collect and why we collect it

Visiting ShopQCL.com

When you access to our website, we automatically collect and store some of your data in our server logs and in cookies, which are small text files that a web server stores in browser software. A browser sends cookies to a server when the browser makes a connection to the server. You can turn these cookies off at anytime in your web browser settings.

This data does not allow us to directly identify you, but it does record data related to your browsing history on our website. This includes the pages you accessed; the date and time of your request and referral URL; the date and time at which you accessed them; your search queries within the site; and information about the device you used such as its hardware model, operation system version, unique device identifier, Internet protocol address, hardware settings, browser type, and browser language.

Purchasing Products from ShopQCL.com

We collect your personal information such as your name delivery address, email address & phone number in order to be able to process your order.

We also collect your financial information such as your credit card details to process your payment. ShopQCL.com uses Stripe or Paypal to process your order. These are both highly secure online payment gateways.

Comments / Product Ratings

When visitors leave comments or rating on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms / Email Support

Any details you send to us either through a contact form or email will be treated confidential and be viewed by our customer service team only. Do not send personal information such as credit card details to us via these methods as we can’t guarantee these communication is secure.

Analytics

We run Google Analytics on our site. By using our website you also agree to Google Terms & Privacy here: https://policies.google.com/technologies/partner-sites.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website or purchase a product, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We value our customers privacy and don’t share your data with any 3rd parties. This excludes Stripe and PayPal, our secure gateway payment provider. You can find out more about Stripe here: https://stripe.com/ and PayPal here: https://www.paypal.com.

How we protect your data

Our website is secured by SSL, so all your transactions are encrypted. We use Stripe and PayPal, both highly secure gateways to process your payment. Our website is built on WooCommerce, the world’s leading website eCommerce platform.

If you have any questions or concerns about your privacy while using our site, please contact us. By continuing to use our site you agree to the Privacy Policy & our Terms & Conditions.