Terms & Conditions

ShopQCL.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms & conditions of this agreement, then you may not access the website or use any services. If these terms & conditions are considered an offer, acceptance is expressly limited to these terms & conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Who we are

ShopQCL.com is an online distributor selling brand name contact lenses in Japan and. Our parent company, WORLD BIZ CO was founded in 1998 and became one of the fastest growing online contact lens distributors in Japan. We proudly ship more than 4000 contact lenses to our individual customers every month. We supply all major brands and types of contact lenses at affordable prices. We pride ourself on customer satisfaction. Contact us if you have any questions. Our customer service personnel are always available to assist you during the regular business hours.

Our website address is: https://shopqcl.com.

Return Policy

ShopQCL.com will return any unopened boxes or vials that are in original condition purchased from us for a store credit or refund within 30 days of delivery. We are unable to accept returns of opened items, items not in original condition, or items returned after the 30 days from delivery.
Once we receive your unopened boxes or vials, we will promptly exchange your product or issue a store credit (less shipping charges).

In the case of defective lenses

We guarantee that all of our lenses are factory sealed. If you have a problem with any lenses purchased from us at any time, please remove them immediately and let us know. If you suspect that your lenses are defective, please contact us immediately. If your lenses are determined to be defective by the manufacturer, we will issue a store credit in full.

WE WILL NOT ACCEPT ANY RETURNS IF THE BOXES ARE WRITTEN ON

Shipping charges back to ShopCQL.com are the responsibility of the customer. We will, however refund shipping charges if the product is shipped to you as a result of our error.

For your protection, items should be returned via traceable mail. Please help us improve our service by noting the reason for your return. Additionally, it is vital that your return address appears on the outside of the package.

Let us know the reason for your return and what you would like us to do.

  • Do you want us to exchange the item, or issue a refund or other (please explain)
  • Please include your name, address, and phone number (specify day or evening) where we can reach you in case we have questions. Customers are responsible for the return postage unless it was our error.
  • Secure your merchandise in the original packaging, if available, or any sturdy box, and enclose your note detailing the reason for the return.
  • Please DO NOT return contact lens boxes in an envelope.
  • Please inform us your order number via e-mail. We will inform you where to ship the item(s) being returned as we have several customer service centers in different countries.

Product Quantity & Customs Duty

We limit the number for products you can purchase at one time. This is so we can provide you with a flat shipping fee. It also assists you in paying no import customs duty on your purchase. However customs duty varies between countries, please make sure you are aware of your countries customs tax laws. You are responsible for any custom taxes that may occur.

As a general rule, we recommend you buy less than 3 months supply of lenses for most countries, or 2 months supply for Japan.

There may be delays in shipment if the quantity you order is more than your countries regulation limits.

Online Store Terms

VALID CONTACT LENS PRESCRIPTION REQUIRED

By placing your order with ShopQCL.com you certify that you have a valid prescription (a prescription from a registered optometrist or eye care provider that is not older than 18 months) for the contact lens product that you are ordering. You represent and warrant to ShopQCL.com by placing an order that the information you enter into the site is valid and true and matches exactly your prescription as provided by your eyecare provider. You further certify that you will renew your prescription in strict accordance with your eyecare provider’s suggested regime. You understand that we will not fulfill your order unless you have a valid prescription.

If you agree to be bound by these Terms & Conditions, you must check the box indicating your agreement prior to submitting your order. If you do not agree to be bound by these Terms & Conditions, you will not be able to proceed with opening an account at ShopQCL.com or purchasing any products therein.

By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a malicious or destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.null

Website currency

United States Dollars (US$) is the base currency of ShopQCL.com. We accept payments in other currencies, however, there might be some discrepancies between prices in displayed on the site and prices charged when checking out. This is due to fluctuating exchange rates. Please confirm the final price on the Stripe or PayPal payment gateway.

We provide flat shipping fees as listed below. All fees are listed in US$.

Shipping Information

Japan: $7.50
East Asia & South East Asia: $8.00
Australia, New Zealand, United States, Canada, Central America & Middle East: $10.00
Europe & United Kingdom: $12.00
South America & Africa: $15.00
Any regions not listed above shipping charges will be $15.00.

Shipping charges are added during checkout. We don’t ship to certain countries. If you can’t find your country during checkout please contact us to see if we can ship to you.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

Other Information

Please consider the following points before making your purchase.

  • You have not been advised by a doctor to stop wearing the prescribed contact lenses.
  • We reserve the right to refuse to supply contact lenses if we feel that the selected lenses are not in accordance with the specifications provided by your optician or optometrist, or may put you at some risk.
  • By completing the checkout process you agree to accept shipment for the selected product and payment made to us via Stripe or PayPal.
  • By completing the checkout process you agree and accept that the credit card and/or PayPal account used is yours and you accept responsibility for all charges made on our site with your card.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.